Migliaccio & Rathod LLP is investigating whether Veho Technologies, Inc. misclassified delivery drivers as independent contractors and failed to pay all wages or reimburse business expenses required by law.
Veho operates a technology platform that coordinates last-mile package delivery for retailers and e-commerce companies. Drivers typically use their own vehicles to pick up packages from Veho-operated facilities or partner locations and deliver them along routes assigned through the Veho mobile application.
Although drivers may be classified as independent contractors, the memorandum identifies Veho as a significant investigation target because drivers may perform work under substantial operational control through the app, including assigned delivery windows, scanning requirements, routing, customer-service standards, and performance metrics. Drivers also may bear the full cost of operating their own vehicles while performing work that is central to Veho’s delivery business.
Reported Driver Responsibilities and Expenses
Veho drivers may have been required to:
- accept delivery blocks through the Veho app;
- report to designated pickup facilities;
- scan and load assigned packages;
- complete deliveries within company-established delivery windows;
- follow app-directed routes and delivery procedures;
- photograph completed deliveries;
- communicate with customers through the platform;
- satisfy performance metrics or customer-service standards;
- provide and maintain their own vehicle;
- pay for fuel, insurance, maintenance, tires, registration, and depreciation;
- use personal cell phones and data plans; and
- perform loading, waiting, and administrative work without additional compensation.
Why Drivers Should Be Concerned
Simply labeling a driver as an independent contractor does not determine whether the worker is legally entitled to employee protections. Courts generally evaluate the actual relationship, including the degree of company control, the worker’s opportunity for independent profit or loss, the permanence of the relationship, and whether the services performed are integral to the company’s business.
Drivers who must personally perform deliveries using Veho’s technology platform, comply with delivery standards, and absorb substantial business expenses may have been improperly classified.
In addition, time spent waiting for routes, loading packages, resolving delivery issues, returning undeliverable packages, and communicating with customer support may constitute compensable work.
Potential Claims May Include
- Independent-contractor misclassification
- Unpaid overtime
- Minimum-wage violations after business expenses
- Unreimbursed mileage and vehicle expenses
- Unpaid loading, waiting, and administrative time
- Unpaid return-trip or package-return work
- Recordkeeping violations
We Are Interested in Hearing From Current and Former Veho Drivers Who:
- delivered packages using the Veho app;
- used their own vehicle to complete deliveries;
- regularly worked more than 40 hours per week;
- paid fuel, maintenance, insurance, phone, or other operating expenses;
- spent unpaid time loading packages or waiting for assignments;
- were required to meet strict delivery windows or performance metrics;
- returned undeliverable packages without additional compensation; or
- believe they functioned as employees despite being classified as independent contractors.
You may have rights even if your agreement described you as an “independent contractor,” “delivery partner,” “gig worker,” or “independent courier.”
If you drove for Veho and believe you were improperly classified or denied wages or reimbursements, please contact Migliaccio & Rathod LLP. There is no charge to speak with us, and there is no obligation to take legal action.
If you believe you encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.