Migliaccio & Rathod LLP is investigating reports that JELD-WEN Auraline® composite windows may experience premature performance problems despite being marketed as durable, low-maintenance windows designed to withstand ordinary weather conditions.
Auraline composite windows are a relatively new product line marketed as combining the durability of composite materials with energy-efficient window performance. Publicly available information has begun to identify consumer complaints involving product quality and long-term durability. Although the available information is more limited than for some established window products, these reports warrant further investigation to determine whether a broader pattern exists. This investigation is intended to gather information from homeowners before any conclusions are reached regarding the nature or scope of potential defects.
Reported Problems with JELD-WEN Auraline Windows
Consumers have reported concerns involving:
- water intrusion or leakage;
- operational difficulties when opening or closing windows;
- premature deterioration of window components;
- fit-and-finish issues after installation;
- concerns regarding long-term durability;
- repeated service calls; and
- warranty disputes concerning repairs or replacements.
Potential Consequences
Reported problems may result in:
- water damage to surrounding building materials;
- increased repair and maintenance costs;
- replacement of affected windows;
- reduced energy efficiency;
- inconvenience associated with repeated warranty service; and
- diminished value of recently installed windows.
We Are Interested in Hearing From Homeowners Who Experienced:
- leaks around Auraline windows;
- windows that are difficult to operate;
- repeated warranty repairs;
- premature deterioration or component failures;
- installation followed by recurring performance problems;
- denied or limited warranty claims; or
- other unexpected issues involving Auraline composite windows.
If you purchased or installed JELD-WEN Auraline windows and experienced these or similar issues, we would like to hear from you.
Please complete the contact form on this page, send us an email at [email protected], or call (202) 470-3520 for a free, confidential evaluation.