Migliaccio & Rathod LLP is investigating reports that Amazon Basics Picture Hanging Strips may unexpectedly lose adhesion and allow mounted artwork, mirrors, photographs, and other household items to fall despite consumers following the manufacturer’s installation instructions.
Amazon Basics markets these products as an affordable alternative to traditional nails and screws, advertising that they securely hold mounted items while minimizing wall damage. Consumers, however, report that the adhesive may unexpectedly release after installation, causing framed photographs, mirrors, and decorative items to fall without warning. Some consumers allege that failures occurred even though the mounted item remained within the product’s advertised weight capacity.
What Consumers Report
Consumers report:
- Adhesive strips unexpectedly releasing from drywall.
- Frames falling despite remaining below the advertised weight limit.
- Property damage caused by falling mirrors, artwork, and framed photographs.
- Drywall or paint damage during removal.
- Adhesive failure occurring after several weeks or months of normal indoor use.
- Following all installation instructions before experiencing product failure.
- Purchasing replacement strips only to experience similar issues.
Why Consumers Should Be Concerned
Consumers rely on the advertised weight ratings and installation instructions when deciding how to mount valuable household items. If adhesive strips unexpectedly lose their holding strength during ordinary indoor use, consumers may experience significant property damage while believing the mounted item remains safely secured.
Consumers also purchase adhesive strips because they are marketed as reducing wall damage compared to nails or screws. Unexpected failures may therefore leave consumers with both damaged belongings and damaged walls despite relying upon the manufacturer’s advertised claims.
This investigation seeks to determine whether Amazon Basics Picture Hanging Strips consistently perform as advertised and whether consumers were adequately informed of any limitations regarding long-term adhesive performance.
Potential Claims May Include
- Product Defect
- False Advertising
- Breach of Express Warranty
- Breach of Implied Warranty
- Consumer Protection
- Unfair and Deceptive Trade Practices
- Unjust Enrichment
Signs You May Be Affected
You may be affected if:
- You purchased Amazon Basics Picture Hanging Strips within the past five years.
- You installed the strips according to the manufacturer’s instructions.
- Within the past three years, the strips unexpectedly failed or released from the wall.
- The failure caused property damage, broken décor, damaged drywall, or repair costs.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.