Migliaccio & Rathod LLP is investigating whether CNH Industrial improperly restricts owners of Case IH and New Holland agricultural equipment from performing repairs by limiting access to diagnostic software, electronic reset tools, and other essential service functions available only through authorized dealerships.
What Farmers Report
Owners report:
- Being unable to complete otherwise routine repairs without dealer software.
- Waiting days or weeks for dealership service appointments during planting or harvest.
- Paying substantial fees for electronic resets that require only a few minutes to perform.
- Being unable to use independent repair shops because necessary diagnostic tools are unavailable.
- Experiencing extended equipment downtime while waiting for authorized service.
- Incurring significant crop losses because equipment remained out of service.
Why Farmers Should Be Concerned
Modern agricultural equipment relies heavily on electronic control modules that often require proprietary diagnostic software to complete repairs or clear fault codes. Farmers allege that even after purchasing expensive equipment outright, they cannot fully repair or maintain their own machines because critical software remains available only through authorized dealerships. These restrictions by CNH Industrial may increase repair costs, reduce equipment availability, and limit owners’ ability to choose where their equipment is serviced.
Potential Claims May Include
- Deceptive trade practices
- Consumer protection violations
- Antitrust violations
- Unfair competition
- Breach of express warranty
- Breach of implied warranty
Signs You May Be Affected
You may be affected if:
- You own Case IH or New Holland agricultural equipment.
- CNH Industrial prevented you from completing repairs without dealership software.
- You paid significant dealer charges for electronic diagnostics or software resets.
- Your equipment remained out of service while waiting for dealer availability.
- You wanted to use an independent repair shop but could not because proprietary software was unavailable.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.