Migliaccio & Rathod LLP is investigating whether Aventon improperly restricts owners and independent bicycle repair providers from diagnosing and repairing Aventon electric bicycles through proprietary batteries, firmware, software, and electronic components.
What Consumers Report
Consumers report:
- Proprietary battery compatibility requirements.
- Limited access to replacement electronic parts.
- Firmware updates requiring manufacturer involvement.
- Independent repair providers unable to complete electronic repairs.
- Long repair delays.
- High repair costs.
- Limited repair choices.
Why Consumers Should Be Concerned
Consumers allege proprietary repair restrictions make Aventon bicycles more expensive to own over time and reduce consumers’ ability to choose independent repair providers after purchasing the bicycle.
Potential Claims May Include
- Consumer Protection
- Deceptive Trade Practices
- Breach of Warranty
- Magnuson-Moss Warranty Act
Signs You May Be Affected
You may be affected if:
- You own an Aventon e-bike.
- Dealer or manufacturer software was required.
- Your repair shop could not complete repairs.
- Replacement batteries or electronics required proprietary activation.
- Your bicycle remained unusable awaiting authorized repair.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.