Migliaccio & Rathod LLP is investigating whether Grand Oaks Assisted Living failed to adequately disclose level-of-care fees that caused residents’ monthly charges to increase substantially after admission.
What Consumers Report
Consumers and family members report:
- Being shown a monthly price for a studio or apartment during the admissions process.
- Learning after move-in that separate care-level fees applied.
- Receiving assessments that placed residents into higher-cost service tiers.
- Seeing monthly charges rise by thousands of dollars.
- Having limited information about how care levels were calculated.
- Being unable to determine which services were included in each tier.
- Feeling unable to relocate because of the resident’s health or care needs.
Why Consumers Should Be Concerned
Residents may choose a senior-living facility based on the monthly price represented before admission. If substantial care-level charges are disclosed only after Grand Oaks Assisted Living residents move in, families may be locked into costs they did not reasonably anticipate.
Potential Claims May Include
- Failure to disclose material fees
- False or misleading price representations
- Unfair and deceptive trade practices
- Consumer protection violations
- Breach of contract
- Unjust enrichment
Signs You May Be Affected
You may be affected if:
- You or a family member lived at Grand Oaks Assisted Living.
- You were quoted a base monthly rate.
- Your monthly bill increased after a nursing or care assessment.
- The full care-level fee schedule was not provided before admission.
- You did not receive a clear explanation of the services tied to the higher fee.
- The final monthly charge was substantially higher than the amount initially discussed.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.