Migliaccio & Rathod LLP is investigating whether Uber Eats misleads consumers through delivery fees, service fees, small order fees, or other charges added during checkout.
What Consumers Report
Consumers report:
- Seeing one price before checkout and a higher total at payment.
- Paying service fees, delivery fees, marketplace fees, or other add-ons.
- Not understanding what each fee covers.
- Discounts or promotions being offset by added fees.
- Final totals being materially higher than expected.
Why Consumers Should Be Concerned
Consumers compare Uber Eats food delivery options based on price. If unavoidable fees are not clearly disclosed upfront, consumers may be misled about the true cost of ordering.
Potential claims may include:
- Drip pricing
- Hidden fee practices
- Misleading total-price representations
- Consumer protection violations
Signs You May Be Affected
- You ordered food through Uber Eats.
- Your final total increased due to added fees.
- Fees were not clearly disclosed upfront.
- You relied on a displayed price, promotion, or discount that did not reflect the true cost.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.