Migliaccio & Rathod LLP is investigating whether Ray-Ban Meta smart glasses were marketed with privacy, battery, AI, or feature representations that changed or failed after purchase.
What Consumers Report
Consumers report concerns involving:
- Battery drain after software updates.
- Voice assistant or AI features not working properly.
- Features becoming limited, paywalled, or rate-restricted.
- Privacy concerns involving captured images, video, or audio.
- Reduced product value after post-sale software changes.
Why Consumers Should Be Concerned
Ray-Ban Meta Smart Glasses are sold based on hardware and software features. If key features are reduced, restricted, or changed after purchase, consumers may not receive the product experience they paid for.
Potential claims may include:
- Post-sale feature restriction
- Misleading privacy representations
- Battery or software defect
- Consumer protection violations
Signs You May Be Affected
- You purchased Ray-Ban Meta smart glasses.
- A software update reduced battery life or functionality.
- Features you relied on became limited or paywalled.
- Privacy representations influenced your purchase.
- You would have paid less had these limitations been disclosed.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.