Porcelain Tiles Cracking Investigation

Migliaccio & Rathod LLP is investigating whether certain large-format porcelain tiles sold through major retailers are prematurely cracking or fracturing despite being marketed as durable porcelain flooring suitable for ordinary residential use.

What Consumers Report About the Products

Consumers report purchasing large-format porcelain tiles based on marketing emphasizing:

  • Durability and resistance to cracking.
  • Suitability for flooring and high-traffic areas.
  • Compliance with porcelain tiles standards.
  • Long-term residential performance.

Consumers report that, in reality:

  • Tiles allegedly crack under ordinary foot traffic.
  • Cracks develop within months of installation despite proper subfloor preparation.
  • Some installers and consumers question whether certain products qualify as true porcelain tiles.
  • Consumers incur substantial demolition and replacement costs after installation failures.

Potentially affected products may include certain large-format tile lines sold under house brands through major home-improvement retailers.

Why Consumers Should Be Concerned

Consumers may have paid premium prices for flooring products marketed as durable porcelain tiles that allegedly fail prematurely or do not meet expected material standards. Potential concerns may include:

  • Misrepresentation of porcelain tiles quality or classification
  • Premature cracking and structural failure
  • Breach of implied or express warranties
  • Significant repair and replacement costs

Signs You May Be Affected

  • Your large-format porcelain tiles cracked prematurely.
  • Your tile fractured under ordinary residential use.
  • You incurred repair, demolition, or replacement expenses.
  • You purchased the tile because it was marketed as durable porcelain flooring.

If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.

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