Migliaccio & Rathod LLP is investigating whether MAPEI Ultracolor Plus grout products fail to cure to their advertised color despite marketing emphasizing color consistency and long-term stain resistance.
What Consumers Report About the Products
Consumers report purchasing MAPEI Ultracolor Plus grout based on marketing emphasizing:
- Accurate and consistent color performance.
- “Color-fast” and stain-resistant properties.
- Suitability for premium tile installations and professional applications.
- Long-term aesthetic durability.
Consumers report that, in reality:
- Dark grout colors allegedly cure significantly lighter than advertised.
- Installed grout allegedly develops uneven color tones or blotchy appearance.
- Consumers and contractors are forced to remove and replace grout to achieve the intended design.
- The finished appearance allegedly differs materially from packaging and product samples.
Consumers also report substantial labor and remediation costs associated with correcting color issues after installation.
Why Consumers Should Be Concerned
Consumers and contractors may have relied on representations regarding color accuracy and consistency when selecting grout products for residential or commercial installations. Potential concerns may include:
- Misleading color-performance representations
- Failure of “color-fast” warranty claims
- Significant labor and reinstallation expenses
- Economic harm from failed tile installations
Signs You May Be Affected
- Your MAPEI Ultracolor Plus grout cured lighter or differently than expected.
- Your grout developed uneven coloration or blotchy appearance.
- You incurred expenses removing or replacing grout.
- You selected the product based on advertised color accuracy or stain resistance.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.