Migliaccio & Rathod LLP is investigating reports that August Home 4th Generation Wi-Fi Smart Locks experience excessive battery drain, inaccurate battery reporting, Wi-Fi connectivity failures, and lockout issues.
Consumers report that batteries may allegedly last only a fraction of the advertised lifespan, with some users claiming they must replace batteries every one to two months. Other consumers describe situations in which locks disconnected from Wi-Fi, became inaccessible through the app, or failed to unlock properly despite appearing functional in the application.
The investigation is examining whether August Home adequately disclosed these alleged defects and whether marketing regarding battery life, remote functionality, and smart-lock reliability may have been misleading to consumers.
Potentially Affected Products
Potentially impacted products may include:
- August Home Smart Lock (4th Gen Wi-Fi)
- August Home Wi-Fi Smart Lock systems
- Related August Home connected-lock products
Alleged Common Problems
Consumers have reported:
- rapid battery depletion;
- inaccurate battery-percentage reporting;
- Wi-Fi disconnections;
- inability to remotely unlock doors;
- lockouts requiring physical intervention;
- repeated recalibration or reset requirements;
- app-related connectivity issues.
Warranty & Consumer Protection Considerations
The investigation is examining whether August Home’s alleged conduct may violate consumer-protection statutes, warranty laws, or false-advertising laws relating to battery-life expectations and smart-lock functionality.
Contact
If you purchased an August Home Smart Lock and experienced rapid battery drain, lockouts, or connectivity failures, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.