Migliaccio & Rathod LLP is investigating Rocksbox Jewelry following reports that consumers experienced unauthorized recurring charges, difficulty canceling subscriptions, and continued billing despite attempting to cancel their Rocksbox subscription.
Reported Issues:
Consumers report:
- Being charged monthly subscription fees they did not expect, sign up for, or consent to
- Difficulty canceling their subscription due to unclear or burdensome cancellation processes
- Having to cancel their credit or debit card to stop being charged for a subscription
- Continued billing after attempting to cancel
- Difficulty obtaining refunds from Rockbox after disputing unauthorized charges
Why Individuals Should Be Concerned:
Potential claims include:
- Economic loss
- Violation of consumer protection laws
- Unlawful subscription and auto-renewal practices
Signs You May Be Affected:
- You noticed unauthorized charges from Rockbox
- You were charged monthly without consenting to or knowing that you had enrolled in a subscription
- You attempted to cancel your Rockbox subscription, but still incurred subscription charges
- You have not been refunded by Rockbox for unauthorized subscription fees
- You had to take additional steps, such as canceling your credit or debit card, to stop recurring charges
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520