Migliaccio & Rathod LLP is investigating Google Nest Learning Thermostats following reports that this product exhibits recurring performance and operational defects that interfere with its intended functionality.

Reported Issues:

Consumers report:

That their thermostat frequently disconnects from Wi-Fi, preventing control through the app
That their thermostat displays persistent error codes that interrupt normal heating or cooling
That the thermostat fails to maintain accurate temperature readings, resulting in homes that are warmer or cooler than the set temperature
That the device causes the HVAC system to repeatedly turn on and off
That the fan component behaves erratically
That the thermostat loses power, shuts off, or reboots unexpectedly
That the display often becomes unresponsive or freezes
That their thermostat does not function as advertised

Why Individuals Should Be Concerned:

Potential claims include:

Economic loss
Product defect
Performance vs. marketing

Signs You May Be Affected:

Your Google Nest Learning Thermostat frequently disconnects from Wi-Fi or cannot be controlled through the app
Your thermostat displays a “Delayed” message or other error codes that interrupt heating or cooling
Your home is often warmer or colder than the temperature you set
Your HVAC system turns on and off repeatedly
Your thermostat loses power, shuts down, or reboots unexpectedly
The fan behaves erratically
The thermostat’s display becomes unresponsive or freezes
Your thermostat does not function as advertised

If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520

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