Migliaccio & Rathod LLP is investigating Bebcare, a company specializing in digital baby monitors, following reports that they may fail to honor their warranty obligations.
Reported Issues:
Consumers report:
- That refunds were not issued for defective or undelivered products
- Despite the promise of a 1-year warranty, claims for defective monitors were ignored or denied
- That Bebecare fails to clearly and accurately disclose the terms of their warranty on its website
- That Bebecare provides inconsistent or misleading information regarding what is covered under the warranty
Potential claims include:
- Economic losses
- Failure to honor warranty coverage
- False advertising
Signs You May Be Affected:
- Your monitor malfunctions or fails to work properly shortly after purchase, and you were unable to obtain a refund or replacement
- You submitted a warranty claim but received no response or were denied coverage
- You believe the warranty terms were unclear, misleading, or not provided at the time of purchase
- You were told certain defects, such as internal damage, were not covered even though the product failed under normal use
- You reached out to Bebecare about a refund or warranty coverage and were offered a discount instead
If you have encountered issues like these, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520