Migliaccio & Rathod LLP is investigating Ray-Ban Meta Glasses following reports that this product may experience hardware failures, including broken hinges, faulty speakers, and battery or charging issues, as well as software malfunctions that impact its functionality.

Reported Issues:

Consumers report:

That the hinges or frames of their glasses broke during normal use
That the speaker produces a muffled or distorted sound
That the battery drains faster than expected
That the battery fails to hold its charge
That the camera or video features do not consistently work
Persistent software glitches, including unresponsive touch controls and firmware bugs
Microphone issues that cause poor call or voice-assistant performance
That their Ray-Ban Meta glasses prematurely break or stop working

Why Consumers Should Be Concerned:

Potential claims include:

Economic loss
Performance vs. marketing
Product defect

Signs You May Be Affected:

The hinges or frames feel loose, crack, or break during normal use
The speakers produce muffled, distorted, or no sound
The battery drains unusually fast or fails to charge fully
The camera or video features do not work, freeze, or display other errors
The touch controls or software features are unresponsive
You experience issues with the microphone on your glasses
Your glasses unexpectedly shut off, break, or stop working prematurely

If you have encountered this issue, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520

The following will ask for your contact information so that we may reach you to talk about potential claims. This information is for our records only and will not be shared. By continuing, you consent to the collection of this information for these limited purposes.

Your name Your phone number Your email State of Residence What is the name of the affected product? When did you last purchase this product (month and year)?
Do you have proof of purchase for the product (receipt, email confirmation, transaction on your bank statement, etc.)?

Please briefly describe the issue with the product.

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