Migliaccio & Rathod LLP is investigating the electronics company RCA following reports that consumers have experienced frequent electronic malfunctions. Complaints include defective TVs and audio devices, poor picture and sound quality, and premature product failures.
Reported Issues:
Consumers report:
- That RCA electronic products fail shortly after purchase, often within a few months of normal use
- That electronics short circuit or stop working entirely
- That their electronics emit smoke, sparks, or a burning smell when used
- That TVs purchased from RCA have poor picture and audio quality, including blurry images, washed-out colors, flickering screens, and distorted or inconsistent sound
- That RCA audio devices produce distorted, cutting-out, or extremely low-volume sound, even at their maximum setting
- That RCA electronics suffer from connectivity issues, including HDMI ports not recognizing devices, difficulty connecting to Wi-Fi or Bluetooth, or USB ports failing to work
- That their RCA electronic product arrived damaged or defective out of the box, including missing components or cracked screens
Why Consumers Should Be Concerned:
Potential claims include:
- Economic loss
- Performance vs. marketing
- Product defects
Signs You May Be Affected:
- You have purchased an electronic device from RCA that stopped working prematurely
- Your RCA device has emitted smoke, sparks, or a burning smell during use
- Your TV’s screen flickers, produced inconsistent sound, or displays blurry images or washed-out colors
- Your RCA audio device produces sound that cuts out, is extremely low, or is distorted, even at maximum volume
- Your device experiences connectivity problems such as the HDMI, USB, Wi-Fi, or Bluetooth not functioning properly
- Your electronic device arrived with missing or broken components
- You feel like your purchase did not perform as advertised or failed to meet reasonable expectations for quality, reliability, or durability
If you have encountered this issue, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520
