Investigation into Garmin Fitness Trackers

Migliaccio & Rathod LLP is investigating Garmin Fitness Trackers following reports of inaccurate tracking, premature battery drainage, unexpected device shutdowns, and software malfunctions.

Reported Issues:

Consumers report:

  • That their Garmin Fitness Tracker records inaccurate step counts, heart rate, GPS readings, or other health and activity data
  • That their device experiences premature battery drainage
  • That their device consistently shuts down or freezes unexpectedly
  • That software updates cause malfunctions, including unresponsive screens, broken features, connectivity failures, and the inability to turn on the watch
  • That their Fitness Tracker unexpectedly stops working, sometimes after only a few days of use

Why Consumers Should Be Concerned:

Potential claims include:

  • Economic loss
  • Product defects
  • Performance vs. marketing

Signs You May Be Affected:

  • Your Garmin Fitness Tracker shows inaccurate step counts, heart rate, GPS readings, or other health and activity data
  • Your device fails to turn on or stops working entirely
  • Your Garmin Fitness Tracker loses battery rapidly
  • Your device fails to hold a charge
  • You notice that software updates cause device malfunctions or disable key features

If you have encountered this issue, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520

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