Migliaccio & Rathod LLP is investigating reports that Kraken has unfairly frozen customer accounts for weeks or months while demanding extensive financial documents.

Account Freezes and “Proof-of-Funds” Demands by Kraken

Since late 2024, many users in the U.S. have had their accounts suddenly restricted. Even after providing bank statements and pay stubs, some customers report their funds—ranging from $2,000 to $180,000—remain locked.

Why This Raises Legal Concerns

Consumers have a right to access their money in a reasonable time. Freezing funds without notice, or continuing to hold them after customers comply with verification, may amount to wrongful possession and breach of contract.

Has Kraken Blocked Access to Your Funds?

Your account has been restricted due to “proof-of-source-of-funds” requests
You submitted all requested paperwork but still cannot withdraw
You’ve been unable to access your balance for weeks or months

If they have held your money in this way, fill out the form below and contact us at [email protected] or (202) 470-3520.

The following will ask for your contact information so that we may reach you to talk about potential claims. This information is for our records only and will not be shared. By continuing, you consent to the collection of this information for these limited purposes.

Your name Your phone number Your email State of Residence Which data breach are you contacting us about?
Did you receive a notification that you were affected by the data breach?

Did you suffer harm after the data breach that was possibly related to the breach?

If yes, what kind of harm? Select all that apply.

Someone opened an account in your nameAttempted use of Social Security numberPaid money out-of-pocket for credit monitoringLost time spent dealing with the breachUnauthorized charges on a credit or banking accountOther

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