Migliaccio & Rathod LLP is currently investigating computer hardware company ASUS for complaints of poor heat management in its Strix Vega 64 graphics card, resulting in endemic overheating. The most common grievance concerns voltage regulator temperatures, which hit upwards of 115°C during standard use. Consumers’ investigations into the issue revealed a stock thermal pad that was both misaligned and too small to cover the card’s baseplate. Some tech-savvy buyers have suggested an at-home fix, but this requires substantial time, effort, and technical skill. As a result, most are left an expensive, “high-end” product that nonetheless suffers from widespread thermal throttling and diminished performance.
Has your ASUS Strix Vega 64 graphics card experienced heat management issues?
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Attorneys Committed to Consumer Protection
The lawyers at Migliaccio & Rathod have years of experience in class action litigation against large corporations, including in cases involving defective products and unfair & deceptive trade practices. More information about our current cases and investigations is available on our blog.