Migliaccio & Rathod LLP is investigating whether Heartland Towing and Tow Pros have improperly removed vehicles from private parking lots in Omaha, Nebraska, or charged motorists fees while making it unreasonably difficult to retrieve their cars.
When a vehicle is towed without its owner’s consent, the motorist may be required to pay towing and storage fees before recovering it. However, towing companies must comply with applicable legal requirements governing private-property towing, vehicle release, and permissible charges.
In May 2025, local news reported that Omaha police had received complaints from multiple vehicle owners who experienced difficulty recovering cars towed from private property. Some motorists alleged that their vehicles were inaccessible during limited business hours or that they were forced to return repeatedly because the towing company could not promptly release their cars. The reporting also stated that the owner of Heartland Towing and Tow Pros had been arrested on allegations involving improper or unauthorized towing. An arrest does not establish guilt, and the ultimate disposition of those allegations requires verification.
Migliaccio & Rathod is investigating whether these companies improperly towed vehicles, delayed their release, or charged towing and storage fees in circumstances inconsistent with applicable Nebraska law or Omaha’s towing requirements.
Motorists May Have Experienced:
- Having a vehicle towed from a private parking lot without proper authorization;
- Being unable to retrieve a vehicle during the towing company’s stated business hours;
- Being required to return repeatedly to recover a towed vehicle;
- Accumulating additional storage fees because of delayed vehicle release;
- Being charged unexpected or excessive towing fees; or
- Having difficulty obtaining information about the location or release of a vehicle.
Potential Claims May Include:
- Unauthorized or improper vehicle towing;
- Improper assessment of towing or storage charges;
- Failure to comply with applicable vehicle release requirements;
- Improper retention of vehicles; or
- Violations of applicable Nebraska laws or Omaha towing ordinances.
Signs You May Be Affected:
- Heartland Towing or Tow Pros towed your vehicle in Omaha;
- The tow occurred during 2024, 2025, or another relevant period;
- You believe your vehicle was removed without proper authorization;
- You experienced unreasonable delays when attempting to retrieve it;
- You paid additional towing or storage charges because of those delays; or
- You have towing receipts, payment records, or communications concerning the vehicle’s release.
If you believe you experienced this issue, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call.