Migliaccio & Rathod LLP is investigating potential warranty and refund issues affecting consumers who purchased defective Byrna less-lethal launchers, including customers who experienced recurring malfunctions or were unable to obtain satisfactory repairs or replacements.
Some Byrna owners have reported launcher malfunctions involving triggers, firing mechanisms, and other components. In one consumer complaint, a purchaser alleged that a defective trigger prevented proper use of the launcher and that the company declined to issue a refund. Byrna responded that it had offered a warranty replacement and that the product had already been used.
Migliaccio & Rathod is investigating whether Byrna has failed to honor applicable warranty obligations or consumer rights in cases involving repeated defects, unsuccessful repairs, defective replacement products, or improperly denied remedies.
Owners May Have Experienced:
- Purchasing a Byrna launcher that malfunctioned shortly after purchase;
- Seeking warranty service for trigger or firing problems;
- Receiving repairs that did not resolve the original problem;
- Experiencing similar defects in replacement launchers;
- Having warranty requests denied despite recurring product failures; or
- Paying additional expenses because of unresolved defects.
Potential Claims May Include:
- Breach of express or implied warranties;
- Failure to provide adequate warranty repairs or replacements;
- Improper denial of legally required remedies;
- Misrepresentations concerning warranty coverage; or
- Violations of state consumer protection laws.
Signs You May Be Affected:
- You purchased a Byrna less-lethal launcher;
- Your launcher developed a defect during the warranty period;
- You requested a repair, replacement, or refund;
- Byrna was unable to resolve the defect after repeated service attempts;
- You received a replacement product that experienced similar problems; or
- You incurred additional expenses because of unresolved warranty issues.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call.