AAA Northern New England Automatic-Renewal Investigation

Migliaccio & Rathod LLP is investigating whether AAA Northern New England has complied with Vermont consumer protection laws governing automatic membership renewals, renewal notices, and cancellation procedures.

AAA Northern New England provides annual memberships offering roadside assistance, towing, travel discounts, and other benefits. Members who enroll in AAA Auto Pay authorize their membership fees to be charged automatically each year unless they cancel.

Vermont law generally requires businesses offering covered annual contracts to clearly disclose automatic renewal terms, obtain consumers’ affirmative consent, and provide written or electronic renewal notices 30 to 60 days before the applicable renewal or cancellation deadline.

Migliaccio & Rathod LLP is investigating whether AAA Northern New England provides Vermont members with the required renewal notices, obtains proper authorization for automatic payments, and offers accessible cancellation options.

What Consumers May Have Experienced:

  • Unexpected annual AAA membership renewal charges;
  • Automatic renewal without clear disclosure or affirmative consent;
  • Failure to receive required reminders before membership renewal;
  • Difficulty canceling automatic payments or obtaining refunds.

Potential Claims May Include:

  • Violations of Vermont’s Automatic Renewal Law;
  • Violations of Vermont’s Consumer Protection Act;
  • Unfair or deceptive membership billing practices;
  • Restitution or other monetary relief arising from allegedly improper renewal charges.

Signs You May Be Affected:

  • You are a Vermont consumer who purchased an AAA Northern New England membership;
  • Your membership automatically renewed without your knowledge or affirmative consent;
  • You did not receive a required reminder before your membership renewed;
  • You attempted to cancel your membership but continued to be charged;
  • You experienced difficulty canceling automatic renewal online or obtaining a refund.

If you are a Vermont consumer who experienced unexpected AAA Northern New England membership renewal charges or difficulties canceling your membership, Migliaccio & Rathod LLP would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.

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