Migliaccio & Rathod LLP is investigating whether The Auto Club Group (AAA Chicago) has complied with Illinois consumer protection laws governing automatic membership renewals, recurring charges, and cancellation procedures.
AAA Chicago offers annual memberships that provide roadside assistance, towing services, travel benefits, and other discounts. Members who enroll in AAA Chicago automatic renewal may have their membership fees charged each year unless they cancel.
Under Illinois law, businesses generally must clearly disclose automatic renewal terms and obtain consumers’ consent before charging them. For covered contracts lasting 12 months or longer that renew for more than one month, businesses must also provide written renewal notices 30 to 60 days before the cancellation deadline.
Migliaccio & Rathod LLP is investigating whether AAA Chicago provides adequate renewal notices, obtains proper authorization for recurring membership charges, and allows consumers to cancel their memberships without encountering unnecessary difficulties.
What Consumers May Have Experienced:
- Unexpected annual AAA membership renewal charges;
- Failure to receive required notices before automatic renewal;
- Recurring charges without clear disclosure or authorization;
- Difficulty canceling automatic renewal or obtaining refunds.
Potential Claims May Include:
- Violations of Illinois’ Automatic Contract Renewal Act;
- Violations of the Illinois Consumer Fraud and Deceptive Business Practices Act;
- Unfair or deceptive membership billing practices;
- Restitution or unjust enrichment arising from allegedly improper membership charges.
Signs You May Be Affected:
- You purchased an AAA Chicago or Auto Club Group membership in Illinois;
- Your membership renewed automatically without your knowledge or clear consent;
- You did not receive a required renewal reminder before the applicable cancellation deadline;
- You attempted to cancel automatic renewal but were charged again;
- You experienced difficulty obtaining a refund for an unwanted membership renewal.
If you are an Illinois consumer who experienced unexpected AAA Chicago membership renewal charges or difficulties canceling your membership, Migliaccio & Rathod LLP would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.