Migliaccio & Rathod LLP is investigating whether Automobile Club of Southern California (AAA Southern California) has complied with California consumer protection laws governing automatic membership renewals, renewal notices, and cancellation procedures.
AAA Southern California provides roadside assistance, towing, travel discounts, and other membership benefits. Members may enroll in automatic renewal, allowing AAA Southern California to charge their payment method for another year of membership unless they cancel.
California law generally requires businesses to provide renewal reminders 15 to 45 days before covered annual subscriptions renew. These reminders must include important information about the upcoming renewal and how consumers can cancel.
Migliaccio & Rathod LLP is investigating whether AAA Southern California provides members with legally required renewal notices, clearly discloses recurring charges, and allows consumers to cancel before unwanted membership fees are charged.
What Consumers May Have Experienced:
- Unexpected annual AAA membership renewal charges;
- Automatic renewal without clear disclosure or authorization;
- Failure to receive required reminders before membership renewal;
- Difficulty canceling automatic payments or obtaining refunds.
Potential Claims May Include:
- Violations of California’s Automatic Renewal Law;
- Violations of California’s Unfair Competition Law;
- Unfair or deceptive membership billing practices;
- Restitution or unjust enrichment arising from allegedly improper renewal charges.
Signs You May Be Affected:
- You purchased an AAA Southern California membership in California;
- Your membership automatically renewed without your knowledge or clear consent;
- You did not receive a required renewal reminder before being charged;
- You attempted to cancel but were still charged for another membership year;
- You had trouble obtaining a refund for an unwanted renewal.
If you are a California consumer who experienced unexpected AAA Southern California membership renewal charges or difficulties canceling your membership, Migliaccio & Rathod LLP would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.