Migliaccio & Rathod LLP is investigating Priority Pass over potential concerns involving automatic annual membership renewals, unexpected membership charges, and cancellation procedures.
Priority Pass provides airport lounge access through membership plans, including paid annual subscriptions.
Migliaccio & Rathod LLP is investigating whether Priority Pass adequately disclosed its automatic renewal terms, provided required renewal notices, and allowed consumers to cancel memberships before additional charges were assessed.
Because certain Priority Pass memberships involve substantial annual fees, consumers who do not expect their memberships to renew may incur significant unwanted charges. The investigation focuses on directly purchased memberships and whether their renewal and cancellation practices comply with applicable consumer protection laws.
Consumers May Have Experienced:
- Unexpected annual membership renewal charges.
- Failure to receive renewal reminders where required by law.
- Difficulty canceling memberships before renewal.
- Continued billing after requesting cancellation.
- Difficulty obtaining refunds for unwanted annual renewals.
Potential Claims May Include:
- Violations of applicable automatic renewal laws.
- Failure to provide required subscription disclosures or notices.
- Failure to obtain legally sufficient consent for recurring charges.
- Unfair or deceptive membership billing practices.
- Improper charges following cancellation.
Signs You May Be Affected:
- You may be affected if you purchased a Priority Pass membership directly, were unexpectedly charged for another year, or experienced difficulties canceling your membership before renewal.
If you experienced unexpected annual renewal charges or cancellation problems involving Priority Pass, Migliaccio & Rathod LLP would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.