Migliaccio & Rathod LLP is investigating New Scientist over potential concerns involving automatic subscription renewals, unexpected charges following free or discounted trials, and difficulties canceling subscriptions online.
New Scientist offers digital and print subscriptions that may automatically renew unless consumers cancel before the applicable renewal date.
Migliaccio & Rathod LLP is investigating whether New Scientist adequately disclosed its automatic renewal terms, provided required renewal reminders, and offered consumers a straightforward way to cancel their subscriptions.
Consumers who signed up for discounted or trial subscriptions through New Scientist may have been charged higher renewal rates without fully understanding when their subscriptions would renew or how to stop future charges.
What Consumers May Have Experienced:
- Unexpected charges after a free or discounted trial.
- Subscription renewals without receiving an expected reminder.
- Difficulty locating or completing the online cancellation process.
- Continued charges after attempting to cancel.
- Higher subscription fees than anticipated.
Potential Claims May Include:
- Violations of state automatic renewal laws.
- Failure to clearly disclose recurring subscription charges.
- Failure to provide legally required renewal notices.
- Misleading or inadequate cancellation procedures.
- Unfair or deceptive business practices.
Signs You May Be Affected:
- You may be affected if you subscribed to New Scientist, were automatically charged for a renewal you did not expect, or had trouble canceling your subscription.
If you have experienced unexpected renewal charges or difficulty canceling a New Scientist subscription, Migliaccio & Rathod LLP would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.