Migliaccio & Rathod LLP is investigating reports that Lucid adjustable bed bases may experience premature failures involving lift motors, actuators, control boxes, remotes, power supplies, and other electrical components despite being marketed as reliable, responsive, and durable products designed to provide years of everyday use.
Consumers report that their adjustable bases suddenly stop moving, become stuck in elevated positions, lose synchronization between split bases, or fail to respond to remote controls shortly after the retailer’s return period expires. Many owners allege that replacement parts are unavailable or backordered, forcing them to replace the entire adjustable base despite the product being only a few years old.
What Consumers Report
Consumers report:
- Lift motors or actuators failing during ordinary use.
- Adjustable bases becoming stuck in raised or lowered positions.
- Remote controls suddenly losing communication with the base.
- Control boxes or power supplies failing unexpectedly.
- Split king or split queen bases falling out of synchronization.
- Massage functions, USB ports, or other electronic features ceasing to operate.
- Warranty claims resulting in lengthy delays or unavailable replacement parts.
- Paying to replace the entire adjustable base after component failures.
Why Consumers Should Be Concerned
Lucid advertises its adjustable bases as dependable, quiet, and responsive products designed for long-term use. Consumers purchasing adjustable bases reasonably expect motors and electronic components to continue functioning throughout years of normal operation, particularly where the products are accompanied by lengthy written warranties.
Instead, some consumers report that key electrical components fail well before they expected, leaving the base partially or completely unusable. Because adjustable bases rely upon integrated electrical systems, a single failed actuator or control box may prevent the entire product from functioning. Owners further allege that obtaining replacement parts can be difficult or impossible, substantially increasing repair costs and reducing the value of the product.
This investigation seeks to determine whether certain Lucid adjustable bases suffer from common defects affecting motors, actuators, control systems, or related electronic components.
Potential Claims May Include
- Product Defect
- Breach of Express Warranty
- Breach of Implied Warranty
- Magnuson-Moss Warranty Act
- Consumer Protection
- Unjust Enrichment
Signs You May Be Affected
You may be affected if:
- You purchased a Lucid adjustable bed base.
- The lift motor, actuator, or control box failed prematurely.
- Your adjustable base became stuck in one position.
- The remote or electronic controls stopped functioning.
- Replacement parts were unavailable or substantially delayed.
- You incurred significant repair or replacement costs.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.