MetroAccess Driver and Vehicle-Service Worker Wage Investigation

Migliaccio & Rathod LLP is investigating whether MetroAccess drivers and contracted vehicle-service employees were denied compensation for inspections, waiting time, fueling, cleaning, paperwork, and other required duties.

What is the issue?

A MetroAccess driver’s workday may involve far more than transporting passengers. Drivers may be required to inspect vehicles, review manifests, wait for dispatch instructions, assist riders, document trips, refuel vehicles, clean interiors, and return vehicles or equipment.

A company may violate wage law when it pays only for scheduled route time but excludes required activities performed before, between, or after passenger trips.

Workers may have experienced:

  • Unpaid pre-trip or post-trip inspections.
  • Unpaid waiting time while remaining available to dispatch.
  • Unpaid fueling, cleaning, or vehicle-return duties.
  • Meal deductions despite remaining responsible for the vehicle or passengers.
  • Split shifts with unpaid gaps during which employees could not use the time freely.
  • Missing overtime after long days or six-day workweeks.
  • Hours divided among transportation companies or depots.
  • Unpaid time completing manifests, incident reports, or electronic records.

Signs you may be affected

  • You worked as a MetroAccess driver, dispatcher, vehicle service employee, mechanic, fueler, or support worker providing MetroAccess services.
  • You worked for a private transportation contractor rather than directly for WMATA.
  • You performed vehicle inspections, paperwork, fueling, or other required duties before or after your scheduled shift without compensation.
  • You worked more than 40 hours in a week but did not receive proper overtime pay.
  • Your employer failed to pay you for all driving time, waiting time, or required work between assignments.
  • Your meal breaks were automatically deducted even though you remained responsible for passengers, your vehicle, or dispatch instructions.

MetroAccess operations may involve several contractors and transportation providers. Workers can identify themselves through their depot, route, vehicle number, dispatcher, badge, or schedule even when they do not know the principal contractor.

If you worked as a MetroAccess driver, dispatcher, vehicle-service employee, cleaner, fueler, mechanic, mobility-assistance worker, scheduler, or other transportation-support employee and believe required duties were unpaid, please contact Migliaccio & Rathod LLP through the form below, by email at [email protected], or by telephone at (202) 470-3520.

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    Are you currently employed with this company?

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    Please briefly describe the violation that you believe you experienced.


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