Migliaccio & Rathod LLP is investigating reports that certain ClosetMaid closet systems may experience hardware failures, collapsing shelves, or mounting problems despite consumers following the manufacturer’s installation instructions.
ClosetMaid markets its wire shelving and closet organization systems as durable storage solutions capable of supporting clothing, shoes, linens, storage containers, and other household items. Consumers report that some systems unexpectedly loosen, detach from the wall, or collapse under ordinary household loads. Others allege that supplied hardware may not adequately support foreseeable residential installations.
What Consumers Report
Consumers report:
- Wire shelving pulling away from the wall.
- Shelves collapsing during normal household use.
- Wall anchors loosening or pulling free.
- Support brackets bending or detaching.
- Closet systems requiring aftermarket hardware reinforcement.
- Damage to clothing, shoes, storage bins, and drywall.
- Similar failures occurring after replacement hardware was installed.
Why Consumers Should Be Concerned
Closet organization systems are intended to safely support everyday household items for years of ordinary residential use. Consumers reasonably expect properly installed shelving to remain secure without unexpectedly separating from the wall or collapsing.
When closet systems fail, consumers may experience damage to stored belongings, damaged walls, and repair costs. Falling shelving may also create a risk of injury for anyone nearby.
This investigation seeks to determine whether certain ClosetMaid systems contain design, hardware, or installation-related defects that affect their structural reliability.
Potential Claims May Include
- Product Defect
- Failure to Warn
- Breach of Express Warranty
- Breach of Implied Warranty
- Consumer Protection
- Unfair and Deceptive Trade Practices
- Unjust Enrichment
Signs You May Be Affected
You may be affected if:
- You purchased a ClosetMaid closet system within the past five years.
- You installed the system according to the manufacturer’s instructions.
- Within the past three years, the shelving loosened, detached, sagged, or collapsed.
- The failure caused damage to your belongings or your home.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.