Migliaccio & Rathod LLP is investigating reports that certain JOOLA outdoor table tennis tables, including the NOVA Pro and NOVA DX models, may prematurely warp, bubble, rust, or otherwise deteriorate despite being marketed as weather-resistant and suitable for year-round outdoor use.
Consumers report that the playing surface and structural components begin deteriorating after limited outdoor exposure, resulting in uneven ball bounce, cosmetic damage, and diminished playability. Some consumers also allege that warranty coverage is limited or denied after these problems develop.
What Consumers Report
Consumers report:
- Playing surfaces warping or developing bubbles.
- Aluminum-composite tops becoming uneven.
- Rust appearing on metal frames and hardware.
- Outdoor exposure causing deterioration sooner than expected.
- Reduced ball bounce and inconsistent gameplay.
- Warranty claims being denied despite ordinary outdoor use.
- Paying premium prices based on advertised all-weather durability.
Why Consumers Should Be Concerned
Outdoor recreation products marketed for permanent outdoor installation generally command premium prices because consumers expect them to withstand rain, sunlight, humidity, and seasonal weather over many years.
Consumers allege that certain JOOLA outdoor tables develop structural and cosmetic problems after relatively limited outdoor exposure. Once the playing surface becomes uneven or begins separating from the underlying materials, the table may no longer provide the quality playing experience consumers expected when purchasing a premium outdoor product.
Some owners also report difficulty obtaining warranty coverage for these issues, contending that deterioration occurring during ordinary outdoor use should not occur so quickly on products specifically marketed for outdoor durability.
This investigation seeks to determine whether JOOLA adequately represented the durability of its outdoor table tennis products and whether consumers received the long-term performance promised by the company’s advertising.
Potential Claims May Include
- Product Defect
- Consumer Protection
- False Advertising
- Breach of Express Warranty
- Breach of Implied Warranty
- Magnuson-Moss Warranty Act
- Unjust Enrichment
Signs You May Be Affected
You may be affected if:
- You purchased a JOOLA NOVA Pro, NOVA DX, or another outdoor table.
- Your table developed warping or bubbling.
- Rust formed on the frame or hardware.
- The playing surface became uneven.
- Your warranty claim was denied.
- You incurred repair or replacement expenses because of premature deterioration.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.