Migliaccio & Rathod LLP is investigating whether Newmar Corporation improperly restricts independent repairs to electronic systems installed in Newmar luxury motorhomes through proprietary software, diagnostic tools, and programming requirements.
What Consumers Report
Consumers report:
- Dealer-only programming requirements.
- Multiplex electrical repairs requiring factory software.
- High programming charges.
- Independent repair shops unable to complete electronic repairs.
- Weeks-long service delays.
- Interrupted travel because repairs could not be completed promptly.
Why Consumers Should Be Concerned
Newmar coaches feature sophisticated integrated electrical systems. Consumers allege that replacing otherwise ordinary electronic components often requires proprietary dealer tools before the coach becomes fully functional again.
Potential Claims May Include
- Consumer Protection
- Deceptive Trade Practices
- Breach of Warranty
- Magnuson-Moss Warranty Act
Signs You May Be Affected
You may be affected if:
- You own a Newmar coach.
- Your repair required dealer software.
- Independent technicians could not complete repairs.
- Dealer programming significantly increased repair costs.
- Your coach remained unusable awaiting service.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.