Migliaccio & Rathod LLP is investigating whether Bosch eBike Systems improperly restricts owners and independent bicycle repair providers from diagnosing, programming, activating, or repairing Bosch powered electric bicycles through proprietary software, firmware, batteries, motors, and dealer-only diagnostic systems.
What Consumers Report
Consumers report:
- Bosch DiagnosticTool access limited to authorized dealers.
- Replacement motors or batteries requiring proprietary activation.
- Firmware updates unavailable outside dealer networks.
- Independent repair providers unable to complete electronic repairs.
- Dealer-only battery-management programming.
- Long repair delays.
- Higher repair costs because of restricted service access.
Why Consumers Should Be Concerned
Bosch supplies electric drive systems to numerous bicycle manufacturers. Consumers allege Bosch proprietary diagnostic software, firmware, battery-management systems, and motor controls effectively require dealer involvement for many electronic repairs, reducing consumer choice and increasing repair costs across multiple bicycle brands.
Potential Claims May Include
- Consumer Protection
- Deceptive Trade Practices
- Breach of Express Warranty
- Breach of Implied Warranty
- Magnuson-Moss Warranty Act
- Failure to disclose repair restrictions
- Unjust enrichment
Signs You May Be Affected
You may be affected if:
- You own a Bosch powered electric bicycle.
- Your bicycle required Bosch dealer software after repairs.
- Independent repair providers could not complete electronic repairs.
- You paid dealer programming or activation fees.
- Your bicycle remained unavailable while awaiting authorized service.
- You could not purchase replacement electronic components directly.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.