Migliaccio & Rathod LLP is investigating whether Forest Hills of DC misrepresented the availability of on-site nurses, emergency nursing assistance, or around-the-clock licensed nursing coverage.
What Consumers Report
Consumers and family members report:
- Relying on marketing describing 24/7 on-site emergency nursing assistance.
- Selecting Forest Hills because of promised nursing availability.
- Paying higher monthly charges for assisted living or memory care.
- Discovering that licensed nursing staff were not always physically present.
- Receiving assistance from aides or non-nursing staff overnight.
- Being told that an RN was available only by telephone or on call.
Why Consumers Should Be Concerned
Representations of “24/7 on-site” nursing may create the impression that licensed nurses are physically available at all times at . Families may pay substantial premiums based on that understanding, especially where Forest Hills of DC residents require medication management, fall monitoring, or emergency assessment.
Potential Claims May Include
- False advertising
- Misrepresentation of staffing coverage
- Failure to disclose staffing limitations
- Consumer protection violations
- Unfair and deceptive trade practices
- Breach of express warranty
Signs You May Be Affected
You may be affected if:
- You or a family member lived at Forest Hills of DC.
- You relied on promises of 24/7 on-site nursing assistance.
- A licensed nurse was not physically present during nights or weekends.
- Nursing assistance was provided only by telephone or on-call staff.
- You paid a premium because of the advertised staffing coverage.
- Needed nursing services were delayed or unavailable.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.