Migliaccio & Rathod LLP is investigating whether Knollwood Life Plan Community improperly delayed or reduced refundable entrance-fee payments owed to residents or their estates.
What Consumers Report
Consumers and family members report:
- Paying a substantial entrance fee before moving into Knollwood.
- Selecting a contract described as refundable.
- Learning that the refundable amount could decrease over time.
- Being told that payment depended on the residence being resold or reserved.
- Waiting months or longer after a resident’s departure or death.
- Having little control over the resale process or waitlist.
Why Consumers Should Be Concerned
Contracts that allow entrance-fee refunds to depend on resale may give the provider substantial control over when payment occurs. D.C. law may impose refund-timing requirements once the residence is reoccupied or reserved, regardless of broader contractual language.
Potential Claims May Include
- Violation of the D.C. Continuing-Care Retirement Communities Act
- Breach of contract
- Breach of express warranty
- Consumer protection violations
- Unfair and deceptive trade practices
- Unjust enrichment
Signs You May Be Affected
You may be affected if:
- You or a family member paid an entrance fee to Knollwood.
- The contract promised a refundable percentage.
- The refundable amount decreased while payment was delayed.
- A former resident’s unit was resold, reserved, or reoccupied.
- The refund was not issued within the expected period.
- You were unable to obtain clear information about the resale or refund status.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.