Migliaccio & Rathod LLP is investigating whether internet, cable, wireless, or phone companies add “administrative,” “regulatory,” “network,” or similar fees that were not included in advertised monthly prices.
What Consumers Report
Consumers report:
- Signing up for service based on an advertised monthly price.
- Later seeing administrative, regulatory, network enhancement, recovery, or similar fees.
- Being told the fees are not government taxes.
- Monthly bills increasing above the advertised rate.
- Difficulty canceling or obtaining refunds.
Why Consumers Should Be Concerned
Telecom companies may advertise one monthly price while adding recurring fees that are not clearly disclosed. These charges can increase bills for thousands or millions of customers.
Potential claims may include:
- Deceptive pricing
- Hidden fee practices
- Breach of contract
- Consumer protection violations
Signs You May Be Affected
- Your telecom bill includes administrative, regulatory, recovery, or network fees.
- The fees were not included in the advertised price.
- The company increased or added fees during your service period.
- You believed your monthly rate would be lower than what you were charged.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.