Migliaccio & Rathod LLP is investigating whether Super.com improperly enrolls consumers in Super+ memberships after hotel bookings and charges recurring monthly fees without clear authorization.
What Consumers Report
Consumers report:
- Booking hotels through Super.com and later seeing recurring Super+ charges.
- Being charged approximately $15 per month.
- Not realizing they had enrolled in a paid membership.
- Difficulty canceling the membership or obtaining refunds.
- Super.com allegedly refusing to refund all recurring charges.
Why Consumers Should Be Concerned
Recurring membership programs must clearly disclose price, billing frequency, cancellation terms, and obtain informed consent. Consumers may have paid monthly charges they did not knowingly authorize.
Potential claims may include:
- Unauthorized recurring charges
- Negative-option billing violations
- Failure to obtain informed consent
- Consumer protection violations
Signs You May Be Affected
- You booked travel through Super.com.
- You were later charged for Super+.
- You did not knowingly enroll in Super+.
- You had difficulty canceling or obtaining a refund.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.