Migliaccio & Rathod LLP is investigating reports that travel-size perfumes, mini fragrances, and fragrance atomizers sold by Sephora may arrive partially empty, visibly underfilled, or missing expected product.
Sephora sells travel-size fragrance products as a way for consumers to purchase smaller fragrance formats. Consumer threads include complaints about underfilled products, travel perfumes arriving empty, and visible fill-level issues.
What Consumers Report
Consumers report:
- Receiving mini perfumes that appear below the expected fill line.
- Receiving travel sprays that appear partially empty.
- Receiving empty or nearly empty fragrance products.
- Comparing new products to product photos and noticing lower fill levels.
- Difficulty obtaining refunds or replacements.
Why Consumers Should Be Concerned
Travel-size fragrances often cost more per ounce than full-size bottles. Even small shortages can represent meaningful lost value. If packaging or product photos create a misleading impression of fill level, consumers may have overpaid.
Potential claims may include:
- Underfill or short-fill claims
- Nonfunctional slack-fill
- False advertising
- Consumer protection violations
Signs You May Be Affected
- You purchased a travel fragrance or mini perfume from Sephora.
- The bottle appeared partially empty.
- The product arrived empty, leaking, or visibly underfilled.
- The fill level differed from product photos or reasonable expectations.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.
[False Advertising Contact Form]
