Migliaccio & Rathod LLP is investigating whether Scentbird subscribers receive the amount, quality, and fragrance selection promised in subscription marketing.
Scentbird advertises an 8 mL vial that lasts 30 days and states that its 8 mL bottles hold roughly 120 sprays.
What Consumers Report
Consumers may report:
- Receiving atomizers that appear underfilled.
- Receiving atomizers that leak or do not spray properly.
- Believing they were promised a specific quantity each month.
- Finding that advertised fragrance options were unavailable after subscribing.
- Questioning whether they received the fragrance or value promised.
Why Consumers Should Be Concerned
Subscription services sell convenience, discovery, and a promised quantity of product. If consumers receive less usable fragrance than advertised, defective atomizers, or limited selection, they may not receive the value they paid for.
Potential claims may include:
- False advertising
- Subscription misrepresentation
- Short-fill or underfill claims
- Breach of warranty
Signs You May Be Affected
- You subscribed to Scentbird.
- Your atomizer leaked, arrived underfilled, or did not spray properly.
- You did not receive the fragrance quantity advertised.
- Advertised fragrance options were unavailable after you subscribed.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.