Migliaccio & Rathod LLP is investigating whether certain DJI drones have experienced reductions in performance, functionality, or advertised features following software or firmware updates issued after purchase.
What Consumers Report About the Products
Consumers report purchasing DJI drones based on marketing emphasizing:
- High-performance flight capabilities.
- Advanced flight modes and features.
- Maximum speed, range, and altitude specifications.
- Long-term access to advertised functionality.
Consumers report that, in reality:
- Firmware updates allegedly reduced performance or functionality.
- Certain flight modes or capabilities allegedly became restricted after purchase.
- Previously available features allegedly became unavailable or limited.
- Consumers report feeling that the product they own no longer performs as originally advertised.
Many consumers report that they specifically selected DJI products because of the advertised performance and feature set available at the time of purchase.
Why Consumers Should Be Concerned
Consumers may have paid premium prices based on specific performance specifications and features that were later modified, restricted, or removed. Product functionality delivered through software may remain a material part of what consumers believe they purchased.
Potential concerns may include:
- Post-sale reduction of advertised functionality
- Decreased product performance after updates
- Loss of features that influenced purchasing decisions
- Economic harm resulting from diminished product value
Signs You May Be Affected
- Your DJI drone lost functionality following a firmware update.
- Flight performance changed after a software update.
- Features advertised at purchase became restricted or unavailable.
- You would have paid less—or chosen a different drone—had you known these changes could occur.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.