Migliaccio & Rathod LLP is investigating reports that the Eufy S330 Video Smart Lock may be vulnerable to physical security bypass methods despite marketing emphasizing advanced security protections and smart-home safety features.
Consumers and security researchers have alleged that the lock’s physical locking mechanism may be susceptible to rapid compromise techniques despite representations regarding security and protection. Additional public concerns have also been raised regarding privacy and data-security practices associated with certain connected smart-home products manufactured by Anker and Eufy.
The investigation is examining whether Eufy adequately disclosed these alleged vulnerabilities and whether representations regarding security protections, smart-lock reliability, and privacy safeguards may have been misleading to consumers.
Potentially Affected Products
Potentially impacted products may include:
- Eufy S330 Video Smart Lock
- Eufy connected smart-lock systems
- Related Eufy smart-home security products
Alleged Common Problems
Consumers and researchers have reported:
- physical security bypass concerns;
- rapid-entry vulnerabilities;
- concerns regarding lock-grade durability;
- smart-lock reliability issues;
- privacy and data-security concerns;
- connectivity and remote-access problems;
- concerns regarding advertised security protections.
Privacy & Consumer Protection Considerations
The investigation is examining whether Eufy’s alleged conduct may violate consumer-protection statutes, false-advertising laws, or data-privacy obligations relating to representations concerning security and consumer privacy.
Contact
If you purchased a Eufy S330 Video Smart Lock and experienced security vulnerabilities, connectivity failures, or privacy concerns, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.