Migliaccio & Rathod LLP is investigating the JBL Charge 5 Portable Speaker following reports that this product may suffer from premature battery failure and charging malfunctions.
Reported Issues:
Consumers report:
- That their JBL Charge 5 only provides a few hours of playback, despite being advertised as having a 20-hour battery life
- That the battery degrades faster than expected, resulting in significantly reduced playback time after limited use
- That their speaker will not charge or is unable to maintain its charge
- That their speaker unexpectedly shuts off despite indicating remaining battery life
- That they would not have purchased this speaker had they known the battery did not last as long as advertised
- Having to replace their speaker prematurely
Why Individuals Should Be Concerned:
Potential claims include:
- Economic loss
- False advertising
- Performance vs marketing
- Product defect
Signs You May Be Affected:
- Your JBL Charge 5 will not charge
- Your speaker Charge 5 does not maintain its charge
- Your JBL Charge 5 does not last 20 hours
- Your JBL Charge 5 only lasts a few hours on a full charge
- Your speaker unexpectedly shuts off
- You have had to replace your speaker prematurely
- You believe that your speaker did not perform as advertised
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520