Breville Smart Grinder Pro / Dose Control Investigation

Migliaccio & Rathod LLP is investigating Breville coffee grinders, including the Smart Grinder Pro and Dose Control, after reports that a plastic internal impeller beneath the burrs degrades over time, causing grinder failure.

Reported Issues

Consumers report a consistent defect pattern:

  • Grinder jams or stops functioning after ~2 years
  • Root cause traced to plastic impeller erosion
  • Potential plastic contamination in coffee grounds
  • Replacement parts scarce or unavailable
  • Breville charging over $100 for repairs or offering minimal coupons

Marketing emphasizes “precision engineered” and metal durability, while omitting this critical plastic component.

Why Consumers Should Be Concerned

Alleged conduct may support:

  • Failure to disclose latent defects
  • Breach of implied warranty of merchantability, where Breville grinders cannot grind coffee
  • Magnuson-Moss Warranty Act claims
  • Consumer fraud, where “all-metal” messaging omits a known failure point

Consumers should not have to replace a $200 grinder due to an undisclosed plastic part.

Signs You May Be Affected

  • Purchased a Breville Smart Grinder Pro or Dose Control
  • Grinder jammed or failed unexpectedly
  • Incurred costly repairs or replacement
  • Purchased within the last several years

    The following will ask for your contact information so that we may reach you to talk about potential claims. This information is for our records only and will not be shared. By continuing, you consent to the collection of this information for these limited purposes.

    When did you purchase this appliance?
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    Do you have proof of purchase for the appliance (receipt, email confirmation, transaction on your bank statement, etc.)?

    Please briefly describe the issue with the appliance.
    Have you contacted the company about this issue? If so, how did they respond?

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