Migliaccio & Rathod LLP is investigating Sherwin-Williams’ Emerald Interior premium paint line following consumer reports that the paint fails catastrophically during normal application, including shearing off in sheets or gelling almost immediately after back-rolling.
Reported Issues
DIY homeowners and contractors report consistent application failures:
- Paint shearing off drywall in sheets, even over properly primed surfaces
- Product gelling or becoming unusable within seconds of back-rolling
- Failures occurring across multiple rooms, not isolated walls
- Users attributing the issue to a “bad batch” rather than technique
- Significant wasted labor, primer, paint, and full-room repaints
Posts indicate these problems arise despite adherence to Sherwin-Williams’ Emerald Interior own prep and application instructions.
Why Consumers Should Be Concerned
Emerald Interior is marketed as Sherwin-Williams’ Emerald Interior top-tier paint, commanding a premium price based on durability, adhesion, and ease of use. Alleged defects may support claims under:
- Breach of implied warranty of merchantability, where paint cannot be applied as intended
- Manufacturing defect, if specific batches are unstable or improperly formulated
- False advertising, where premium durability claims are contradicted by real-world performance
- Unjust enrichment, where consumers pay a premium for quality they do not receive
A paint sold as professional-grade should not fail under ordinary, proper application.
Signs You May Be Affected
- Used Sherwin-Williams Emerald Interior in the last two years
- Paint peeled, sheared, or gelled during application
- Surface was properly cleaned and primed
- Required extra coats, primer, or full repainting due to failure
If you experienced these issues, fill out the form below or contact [email protected] or (202) 470-3520.