Migliaccio & Rathod LLP is investigating whether McAfee automatically renews consumer antivirus plans with higher prices, add-ons, or limited refund rights without clear notice.
What McAfee Customers Report About Renewals
Consumers report that McAfee automatically renews subscriptions, sometimes at increased prices or with added features, and restricts refunds to a narrow 60-day window. Many users claim the renewal emails arrived too close to billing or were unclear about pricing changes.
Why Consumers Should Be Concerned
If renewal notices fail to disclose price increases or if cancellation requires undue friction, they may be violating California and New York automatic renewal statutes, as well as state UDAP laws. The FTC’s guidance on deceptive “negative option” renewals reinforces that companies must provide clear advance notice and easy cancellation.
Signs You May Be Affected by McAfee’s Auto-Renewal Policy
- Your plan renewed automatically without clear notice.
- You were charged a higher price than your prior term.
- You were denied a refund after renewal.
If you were automatically renewed or charged more without consent, contact us at [email protected] or (202) 470-3520.