RaceTrac Rewards Tier Reset Investigation

Migliaccio & Rathod LLP is investigating claims that RaceTrac Rewards members unfairly lost their loyalty status and benefits during an April 2025 program reset. Long-time customers report that years of spending and point accumulation were wiped out overnight.

Customer Complaints About Tier Resets

RaceTrac members report losing Tier 4 and Tier 5 benefits, including free coffee, soda perks, and valuable discounts. Many found themselves downgraded to lower tiers, with accumulated points suddenly worth less.

Why This Matters to Rewards Members

Consumers join loyalty programs with the expectation that points and status will carry future value. Stripping these benefits without adequate notice may constitute a bait-and-switch scheme, unjust enrichment, or broken contractual promises.

Signs You May Be Affected by RaceTrac Reset

  • You had Tier 4 or Tier 5 status as of April 2025
  • You lost free drinks, fuel perks, or had points devalued
  • Your rewards no longer matched advertised benefits

If RaceTrac eliminated your loyalty perks, fill out the form below and contact us at [email protected] or (202) 470-3520.

    The following will ask for your contact information so that we may reach you to talk about potential claims. This information is for our records only and will not be shared. By continuing, you consent to the collection of this information for these limited purposes.

    When did you last purchase this product or service (month and year)? Do you have proof of purchase (receipt, email confirmation, transaction on your bank statement, etc.)?

    Please briefly describe the issue with the product or service and when it occurred.


    Would you like to join our newsletter to receive notifications about other investigations we're looking into, as well as updates on ongoing cases?