Migliaccio & Rathod LLP is investigating reports that Samsung refrigerators with the “Twin Cooling Plus” system suffer from recurring ice buildup, defrost failures, and food spoilage. Owners of these popular Samsung fridge models describe repeated malfunctions that lead to ice blockages, loud fan noise, and warming refrigerator compartments.
Consumer complaints, online forums, and service records suggest these are not isolated incidents but widespread design defects affecting thousands of Samsung refrigerators.
Reported Problems with Samsung Twin Cooling Plus Refrigerators
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Ice Buildup – The defrost heater fails to fully melt frost, leaving ice along the evaporator coil.
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Clogged Drain Lines – Ice accumulation in the drain pan creates solid blockages and water leaks under the crispers.
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Evaporator Fan Noise – Frost obstructs the fan blades, causing grinding noises or total fan failure.
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Warm Refrigerator, Cold Freezer – With airflow blocked, the fridge warms to unsafe temperatures while the freezer remains functional.
Why These Defects Matter to Consumers
Samsung refrigerator owners report spending hundreds of dollars on repeated repairs, such as:
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Sensor replacements
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Aftermarket “defrost kits”
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Temporary manual defrosting
These fixes often fail to solve the underlying problem, suggesting a systemic design defect. The result is food spoilage, financial loss, and frustration for consumers who expected long-term reliability.
Common Twin Cooling Plus Defects
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Ice forming behind the rear interior panel
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Water pooling beneath vegetable or produce drawers
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Loud grinding noises from the evaporator fan
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Refrigerator section warming while freezer stays cold
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Multiple costly service calls with no lasting solution
Have You Experienced Samsung Refrigerator Ice Buildup or Defrost Issues?
If your Samsung Twin Cooling Plus refrigerator repeatedly ices up, fails to defrost properly, or warms despite repair attempts, you may be affected by a potential Samsung refrigerator class action lawsuit.
Please complete the questionnaire below. For more information or to submit documentation, contact us at [email protected] or call (202) 470-3520.