Migliaccio & Rathod LLP is currently investigating Ideal Image and other aesthetic service providers for potentially deceptive business practices involving their “lifetime touch-up” packages and membership bundles. Consumers report unexpected price increases, denied refunds, and difficulties with third-party financing after prepaying for services.
Concerns Over Pricing, Contracts, and Membership Terms
Recent consumer complaints describe unilateral changes to touch-up pricing and cancellation difficulties—especially for customers who financed services through CareCredit or other third-party lenders. Allegedly misleading representations such as “lifetime guarantee” or “membership benefits” have left consumers without recourse when terms changed post-purchase.
Why This Matters for Consumers
Consumers deserve transparency in pricing, refund policies, and service guarantees—especially when they are asked to commit to prepaid packages. Misleading or evolving terms for cosmetic services can result in unexpected financial burdens and unmet expectations.
Did You Purchase an Ideal Image “Lifetime Touch-Up” or Membership Package?
We would like to hear about your experience. Please complete the questionnaire below. You may also email us at [email protected] or call (202) 470-3520.