2024 ASUS ROG Strix Scar Fan Malfunction Investigation

Migliaccio & Rathod LLP is actively investigating reports that the 2024 ASUS ROG Strix Scar G18 suffers from a serious fan-control malfunction where fans shut down at high temperatures (above 95 °C) and do not resume until the laptop is fully powered off and restarted.

Dangerous Thermal Behavior Reported Across Units

Users report sudden cooling system failure during high-performance workloads. Common user-reported issues include:

  • Fans halting completely during GPU/CPU spikes above 95 °C
  • System overheating with no fan recovery until shutdown
  • Diagnostic tools run by service centers showing no fix
  • Standard BIOS/firmware updates providing no remedy

Risks of Permanent Damage

A fan system that fails at critical thermal loads exposes owners to immediate performance throttling and potential long-term hardware degradation.

Eligibility for Legal Action

If your 2024 ASUS ROG Strix Scar G18 experiences fans freezing at high temps and failing to restart, you may qualify to join our investigation. Fill out the form below to share your case and learn your rights.

    The following will ask for your contact information so that we may reach you to talk about potential claims. This information is for our records only and will not be shared. By continuing, you consent to the collection of this information for these limited purposes.

    When did you last purchase this product (month and year)?
    Do you have proof of purchase for the product (receipt, email confirmation, transaction on your bank statement, etc.)?

    Please briefly describe the issue with the product.

    Would you like to join our newsletter to receive notifications about other investigations we're looking into, as well as updates on ongoing cases?