Samsung WindFree Mini-Split Investigation

Migliaccio & Rathod LLP is also investigating persistent board-related faults affecting Samsung WindFree and other Samsung mini-split systems. Users report a range of issues, including LED error codes, constant defrost cycles, and units failing to start without displaying any fault code.

Frequent Board and Communication Errors in Samsung WindFree HVAC Units

Samsung promotes its WindFree and mini-split lines as advanced climate control systems. However, customer reports and Samsung service documentation reveal:

  • Recurring LED board error codes (C101, C154, C554, etc.)

  • Units stuck in defrost (dF) or filter-clean (CF) modes

  • No-start scenarios where the system fails silently without an error display

  • Service visits that fail to fully resolve the issue

Owners state that Samsung’s suggested troubleshooting steps often fail to address the underlying board or sensor issues, leading to prolonged discomfort and service delays.

Alleged Concerns

These reported failures may indicate:

  • Design or component defect, including poor board tolerances or sensor issues

  • Breach of warranty, when repeated service fails to fix the fault

  • Unfair or deceptive trade practices, if units are misrepresented as reliable for residential use

Legal remedies could include free replacement of faulty boards, reimbursement for service expenses, or broader recalls.

Join the Samsung WindFree Mini-Split Fault Investigation

If your Samsung HVAC unit has experienced:

  • Repeated LED/board error codes

  • Constant defrost cycling or filter alerts

  • No-start conditions with no displayed code

You may qualify for legal action. Fill out the form below to share your experience and receive a confidential evaluation of your potential claim.

    The following will ask for your contact information so that we may reach you to talk about potential claims. This information is for our records only and will not be shared. By continuing, you consent to the collection of this information for these limited purposes.

    When did you purchase this appliance?
    Do you still have this appliance?

    Do you have proof of purchase for the appliance (receipt, email confirmation, transaction on your bank statement, etc.)?

    Please briefly describe the issue with the appliance.
    Have you contacted the company about this issue? If so, how did they respond?

    Would you like to join our newsletter to receive notifications about other investigations we're looking into, as well as updates on ongoing cases?

    Your information will remain private and used solely for this investigation.