Migliaccio & Rathod LLP is investigating reports that a remote firmware update to Generac PWRcell systems has caused widespread outages, leaving homeowners without solar power or battery backup during critical times.
Generac PWRcell Firmware Issues: System Failures and Outages
According to user reports, a recent Generac PWRcell firmware update rendered entire home solar battery systems inoperable. After the remote update:
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Inverters and batteries failed to charge
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Backup power was lost during outages or extreme weather
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Weeks-long downtime occurred while waiting for on-site technician service
These issues raise serious concerns about Generac’s remote software management and product reliability.
Key Consumer Concerns
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Firmware updates causing system-wide failure
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Lack of user consent or control over software changes
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No rollback option available after a failed update
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Loss of access to critical home energy during emergencies
Affected homeowners report significant disruptions, including:
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No air conditioning during heatwaves
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Spoiled food from lack of refrigeration
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Missed solar energy savings due to non-functioning systems
Legal Investigation and Potential Claims
Our firm is exploring several legal theories related to these reported failures, including:
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Breach of the implied warranty of fitness for a particular purpose
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Software-induced product defect
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Unfair and deceptive trade practices
Potential Remedies for Affected Homeowners
If your Generac PWRcell system was disabled by a firmware update, you may be entitled to:
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Free repair or replacement of the affected system
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Compensation for lost solar energy production
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Reimbursement for spoiled food or other damages
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Injunctive relief to prevent future forced updates
Contact Us: Generac PWRcell Firmware Lawsuit
Has your Generac PWRcell home battery stopped working after a firmware update?
Fill out the form below to learn more about your legal rights and to explore your eligibility for a class action lawsuit or individual claim.